The products are what you want to sell to your customers. These products can be part of multiple catalogs at different prices. You can manage your products by accessing the "Products" section.
Manage your products
Click on a product in the listing and access to it. There you can modify the information on that product and click on the "Save product" button
. Refer to the table hereunder for more information on the fields.
Add a new product
To add a new product, click on the "Add" button
. Then you type in all the required information and click on the "Create product" button
.
Here is the description of all the fields:
| Fields | Descriptions |
| Vendor code | Your identification code for the product. It could be considered as a SKU. |
| Availability status | Check the "Enabled" field to make your product available for the customers. Remove the check mark to make your product unavailable. |
| Barcode format* | Select the format of the product barcode. Doesn't apply if the product has no UPC code. |
| UPC code | UPC code is a unique identification code for your product on the market. |
| Name * | The name of your product. Input the name in as many languages as you want for your customers to see the information in their preferred language. |
| Description | The description of your product. Input the description in as many languages as you want for your customers to see the information in their preferred language. |
| Inventory |
Based on the configuration of your company, it is possible to manage your inventory a the product level. In this case, the field will appear and will allow you to input a quantity available for selling for that product. |
| Standard price | The standard price of your product is used as an internal guidance when you setup the catalog price of your product. This information is not visible for your customers. |
| Taxable (Quebec and Ontario CA only)? |
Indicate if your product is taxable.
This functionality currently supports only Quebec and Ontario provinces. |
| Unit of measure * |
The unit of measure is the type of packaging for your product. It must be in line with the Vendor code (SKU) and the UPC code. "Each" is a good simple choice if you are wondering what to use. |
| Validate ordering quantity according to the multiple of: * |
This configuration let you sell a group of the same product. This is applicable when your vendor code (SKU) and/or the UPC code are on the product, but the buyer can only buy this product in a multiple that you configure. For example, you sell a bottle and you identify that bottle by a UPC code, but you only want to sell that bottle by multiple of 6. In this situation, you would input the number 6 and the customers could only buy a quantity of 6, 12, 18 ... of that bottle. |
| Minimum quantity per order | The customers will not be able to buy less than that quantity in an order. |
| Maximum quantity per order | The customers will not be able to buy more than that quantity in an order. |
| Image |
The image of your product. High-quality image will help you sell your product. Some pointers:
|
| Supplier's Name |
Depending on the type of vendor you are, it is possible to input the company name of the supplier of that product. This applies if you are one of these company types:
|
| Target industry * | The industry that should be interested in buying your product. |
| Category * | This the category of your product. Be as precise as possible. |
* = the field is mandatory
Add multiples products
If you have many products (more than 15) you can save a lot of time by importing them using that method.
- Click on the
section - Download a template by clicking on the "Download sample file" button

- Fill in the information
- Click on the "Choose File" button

- Click on the "import" button

- You will receive an email when the process is completed.
- Click on the email link or the "Import log" section to see the result. More details
- If there are errors, correct them and import the file again.
Here is the description of all the fields:
| Fields | Descriptions |
| *UPC | UPC code is a unique identification code for your product on the market. |
| *UPC Format |
Select the format of the product barcode. Doesn't apply if the product has no UPC code. Here are the options to be used:
|
| *Name EN | The English name of your product. Input at least 1 name in EN or FR. |
| *Name FR | The French name of your product. Input at least 1 name in EN or FR. |
| Description EN | The English description of your product. |
| Description FR | The French description of your product. |
| *Product Category ID | This the category ID of your product. Be as precise as possible. Click on the "View product category list" button to see all the categories and the ID related to it. For example: 10000025 for Milk/Milk Substitute (Perishable). |
| *Industry | The industry ID that should be interested in buying your product. Look at the tab "Industries" in the sample file that you downloaded. For example: 452 for General merchandise stores. |
| *Unit of Measure Standard Price |
The unit of measure is the type of packaging for your product. It must be in line with the Vendor code (SKU) and the UPC code. Here are the options to be used:
"Each" is a good simple choice if you are wondering what to use. |
| *Enabled |
Y = make your product available for the N = make your product unavailable. |
| *Order Multiplier |
This configuration let you sell a group of the same product. This is applicable when your vendor code (SKU) and/or the UPC code are on the product, but the buyer can only buy this product in a multiple that you configure. Standard value is 1. For example, you sell a bottle and you identify that bottle by a UPC code, but you only want to sell that bottle by multiple of 6. In this situation, you would input the number 6 and the customers could only buy a quantity of 6, 12, 18 ... of that bottle. |
| Standard Price |
The standard price of your product is used as an internal guidance when you setup the catalog price of your product. This information is not visible for your customers. |
| *Taxable |
Indicate if your product is taxable. Some products like milk are zero-rated, which means that the rate of tax is 0%. This functionality currently supports only Quebec and Ontario provinces. Here are the options to be used:
|
| Vendor Code | Your identification code for the product. It could be considered as a SKU. |
| Supplier Name |
Depending on the type of vendor you are, it is possible to input the company name of the supplier of that product. This applies if you are one of these company types:
|
| Quantity Min |
The customers will not be able to buy less than that quantity in an order. |
| Quantity Max |
The customers will not be able to buy more than that quantity in an order. |
* = mandatory
Upload multiple product images
You can import many product images at the same time.
If the image doesn't exist it will use the new image and if the image exists, it will be replaced by the new image.
Follow these steps to do so:
- Rename the picture to be the exact same UPC as the products you want to update. For example: '123456789012.png'. Supported file formats are: 'JPG', 'PNG'.
- Click on the
section - Click on the "Choose Files" button

- Select the files to be uploaded. You can select multiple images by holding the "Ctrl" keyboard key.
- Click the "Upload" button


Check the checkbox if your product is taxable.
uncheck the checkbox if the product is not taxable. Some products like milk are zero-rated, which means that the rate of tax is 0%.
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