Sebastien Giguere
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What to do if a customer cannot access my catalog(s) shared using integration with my company system (ERP)?
Validate that the user is using the same email as the customer that you shared the catalog to. Validate that there is a catalog shared. If the solution is integration, look in the import section t...
How to manage my integration errors?
This article is to help the vendor to manage different problematic situations related to the integration of master data between its ERP and WEGOTRADE: Deactivated customer not replaced Notify WEG...
How do a create and manage inventory on my products?
You have limited inventory / stock of your products? We have 2 different ways to manage this situation: Inventory management by product: Everytime a customer will order this product your inventory...
What to do if a customer cannot access my catalog(s) shared to a community?
Validate that the user is using the same email as the customer that you shared the catalog to. Validate that there is a catalog shared. If the solution is integration, look in the import section t...
What to do if a customer cannot access my catalog(s) shared to authorized customers?
Validate that the user is using the same email as the customer that you shared the catalog to. Validate that there is a catalog shared. If the solution is integration, look in the import section t...
What are the steps to sell my products?
Here are the high-level steps to sell your products: Create your products: More details Create your catalog: More details Define how you want to share your catalog: More details Region catalog: ...
How do I create and manage my products?
The products are what you want to sell to your customers. These products can be part of multiple catalogs at different prices. You can manage your products by accessing the "Products" section. Mana...
How do I create and share a catalog?
A catalog is used to share different products at different prices to different customers. It is preferable to create your products before creating your catalog. You access the "Catalogs" section ...
How and why do I create a customer?
Create customer You should create a customer for one of those reasons: You want to associate a customer number to a customer. You want to create a delivery schedule to a customer. You want to shar...
How do I create a delivery schedule?
When you have a specific delivery schedule for a customer and you want to allow that customer to select a delivery day for every order, you need to configure the delivery schedule. Create Steps to...